All Special Orders for Large Quantities of Nail Polish, or any item on the website in excess of 12 pieces, is not returnable or refundable for any and all reasons. All Special Orders of any item in quantity will be charged and billed for the full amount including all ship costs associated with the order to get the items to our warehouse. Buyer agrees to all terms and these terms are non negotiable regardless of any circumstances incurred by buyer during or after the order has been placed.

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.


FREE SHIPPING: At this time Free Shipping over a specified dollar threshold is available in the 48 Contiguous United State of America.  All others areas are not eligible for free shipping including Alaska, Hawaii and Puerto Rico

SHIPPING ERRORS : If we make an error and send you something that you did not order, you of course may return the item. We will rectify the error in a timely manner and reimburse you for any shipping expense you might have incurred. Please call or email us to discuss the details prior to returning any item.


SHIPPING METHODS : eNailSupply.com has the right to substitute UPS for US Priority Mail without prior authorization, this is due to the inconsistent performance of US Priority Mail and the amount of packages that are lost by the US Mail System.  We do this for a few reasons, UPS is much more reliable and has detailed tracking.  US Priority mail going long distances tends to be slower then UPS.  UPS is insurable and we can easily file a claim with UPS in order to reship your product quickly.  US Mail's insurance system includes mountains of paperwork and requires the claimant to wait 30 days before a claim can be filed.

REFUSED ORDERS / DID NOT PICKUP ORDER FROM UPS HUB:  Any package refused for delivery or any package that was requested by the customer to be held at a UPS delivery hub and then returned to eNailSupply will incur a 25% restocking fee plus if shipping was free the outbound and return shipping fees will also be assessed.

FREE SHIPPING ITEMS WHICH ARE RETURNED :If an item which was ordered under our "Free Shipping"  special is returned for a refund, the original shipping charge we incurred will be deducted from the amount refunded to your credit card.

All returned items must be sent at the customer's expense. Shipping costs on returns as well as the original shipment are never refundable . If we have authorized a return, please ship the item back to us within 10 days of having received the authorization. Please enclose a copy of the original invoice or email confirmation if possible. Give us a short description of the situation on the invoice and be sure that a daytime phone number is included so we can contact you if necessary. Please pack the item in a manner which will ensure it arriving undamaged .Our address for all returned items is:

 

eNailSupply.com
1636-44 Route 38
Suite 4000
Lumberton, NJ 08048
(732) 276-8599

email: deb@enailsupply.com

Delivery Policy

eNailSupply.com provides multiple shipping methods to allow you, our customer the best method for delivery time.

Please note: delivery times quoted are estimates only and time shall not be of the essence of the contract and all risk in the Products shall pass to the Customer or its appointed agent at the time of delivery